Coronavirus Update

Our customers are our priority during the challenging times we’re all experiencing. Please only call us if it's urgent, so we can help our most vulnerable customers. Please bear with us, as our call waiting times are longer than usual. You can find our latest updates here.

About us

 

We have always done things a little differently. We want to give customers products that are transparent and simple, through a service that is trustworthy and reliable. We are a responsible lender and pride ourselves on being recognised for this, through the awards we have won. We support PayPlan – the debt help charity and we understand the importance of these support services. After 10 years in business, we’re proud to have issued 2.3 million loans and have received a 4.5-star rating on TrustPilot. We hope to continue to support millions of customers across the UK by being there when they need us.

 

 

We have won awards for our flexible loans and excellent customer service

f5 Awards

Winner

Responsible Lender

2016

Credit Excellence Awards 2017

Highly-commended

Collections

2017

CICM British Credit Awards

Finalist

Responsible Lender

2017

CCS Awards

Winner

Best Contact Centre Team

2017

We use TieTa for our customer services

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UK-based Customer Contact Centre

Award winning, scalable, and highly skilled financial services specialists.

Outsourced contact centre solutions

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We know that our customers are more than just another loan or a number in a spreadsheet. We help real people solve real problems caused by short-term financial shortfalls.

Hear Rianna's story.

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We have a proven track record of providing flexible loans for those that need to cover an unexpected financial shortfall.

Hear Elizabeth's story.

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Trustpilot

Callum

Published 04 January 2019

There when you need them

There when you need them! Great service!

Trustpilot
Trustpilot

Anne

Published 21 December 2018

Excellent company to deal with.

Excellent service! So quick and easy. Very efficient.

Trustpilot
Trustpilot

Jane

Published 04 January 2019

Very efficient and paid out very…

Very efficient and paid out very quickly always keeps you up to date with everything

Trustpilot
Trustpilot

Tracy

Published 26 November 2018

Effectiveness

Easy to use, manageable payments, effortless.

Trustpilot
Trustpilot

Philip

Published 12 November 2018

Easy to understand repayments

Easy to understand repayments, no hidden extras or conditions, easy application process.

Trustpilot
Trustpilot

Joanne

Published 09 November 2018

Easy to use

Easy to use, fast and friendly

Trustpilot

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Cookie Policy

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