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7th March 2018
Here at MYJAR, we’re delighted to have just exceeded 4,000 reviews on independent customer review site Trustpilot. With an amazing 84% of our 4,000 reviews awarded by our customers at a glowing 5 stars, it got us thinking about the kind of attributes that our customers value about us, and the positive things that they keep saying about MYJAR in our reviews.
High Levels of Customer Service
“Great customer service, money transferred into bank within minutes. Give you notice by text and email to remind you that payment is due, very nice people to deal with.” - Norse Thor
“MyJar are an excellent company. They have great customer service and are genuine in their desire to assist customers with any difficulties and come up with hassle free solutions. They are a pleasure to deal with. I recommend them highly!” - Joseph Clayton
“Excellent service and communication, very quick decision” - Ian Beesley
“Easy to follow process and agent helpful when completing loan” - Les Walker
“What a fantastic company. I took out a 3 period loan, paid it off early and was immediately given the option to re-apply for a 12 month loan with a higher credit limit. Love the fact I can make manual additional payments, as I receive funds throughout the month and not only on payday. I'd highly recommend MYJAR to friends, family or colleagues. Quick and easy application with fast payments. Way ahead of their competitors.” - Wayne Robert
“Great quick response to my application and money was in my bank within a few minutes! Thanks for the excellent service!” - Russell
“Easy to apply. Straight forward questions. Quick reply and money forwarded to my account within 30 minutes.” - Kaz Young
“Really good very efficent money in account within 15mins thank you would certanly recommend them” - Elizabeth
“No complaints from me. Speedy transfer of funds. No hesitation in recommending.” - A Martin
Straight-forward Application Process
“Easy application process, good repayment terms, flexible repayment when your circumstances change.” - Sdoonpan
“Very good company, fast application, site easy to use. helpful customer service. Recommended.” - Gaynor
“MYJAR was very quick and easy. As a borrower, what else could you ask for? Paperwork is clear and easy to understand, too.” - Nigel Atkinson
“No fuss no hassle just straight forward quick and easy to use. Helped me out when I ran low on funds due to unexpected car trouble.” - Steve ABC
Cost Effective, No Upfront Fees
“Good quick service at sensible rates” - Paul
“Would definitely recommend, easy application and no upfront fees! Thank you for helping me out of a tight spot” - Liz
“I have found MYJAR very prominent and the funds are in your account within 15 minutes. Their service is excellent and I would fully recommend them to anyone for a loan up to 12 months and their rates are better value than many other short term lenders.” - Graham
We truly value receiving feedback from our customers. We see even our constructive criticism as an opportunity to improve our product and make it even better for those that need a bit of extra cash. It is, of course, wonderful to receive so many positive reviews!
Based on past customer feedback, we have made many positive changes to our product, for example as of 2016, we have been providing longer term instalment loans. Eligible MYJAR customers can also borrow up to £3,600 over 12 months, with the flexibility to repay early at any time to save money. No other lender (that we are aware of!) in our sector offers such a high loan amount over a 12-month term.
Not only do we offer a best-in-sector instalment loan product that we feel meets the needs of our customers, we offer it with an outstanding, award-winning customer service experience, at an affordable price. MYJAR are proud to offer loans to those who need them, at “sensible prices”, without compromising on service.
As a flexible short term loan provider, we know it’s important to build trust with our customers, as well as offer a convenient service that is there for customers when they need it.
All loans subject to eligibility, 18 or over, short term loans are suitable for longer term borrowing.