Our customers are our priority during the challenging times we’re all experiencing. Please only call us if it's urgent, so we can help our most vulnerable customers. Please bear with us, as our call waiting times are longer than usual. You can find our latest updates here.
22nd October 2018
We are delighted to announce that MYJAR has reached over 5,000 customer reviews on the independent customer review site, Trustpilot while achieving a 5-star rating. We have continuously received high praise for our award-winning service to customers. In fact, 83% of reviews are marked as 5-star, resulting in an overall score of 9.2 out of 10.
Thousands of customers have rated us 5-star for our reliability, trustworthiness, simplicity and speed of applications, and high service standards.
Reliable & Trustworthy
“Really helped me out when I needed a loan. Reliable and trustworthy 5 star.” – Robert Murray
“...Hassle free. Same day funds, quick and easy to apply.” – Susan
“Fast and reliable, always there when you need it! I’ve been using MYJAR for years.” – Muneeb
“Excellent service, 100% trustworthy I always use MYJAR whenever I need a loan. Thank you.” – Oz
Simple and Quick Applications
“Quick and easy tool, found the application seamless. Received email and text messages when payment was due, also a friendly customer service team.” – Hawah
“First class service, no complicated forms and was so quick.” – John
“Very simple, straightforward application process and money deposited within the hour. Accurate loan information up front, so no nasty surprises…” - Ren
“…The website is very easy to use, and everything is explained thoroughly…” – Geraladine
“Very helpful when I needed a loan. Straightforward, nothing hidden, easy payment options…” – Daniel
Thank you to all of the customers who have taken the time to leave a review. We are proud of our rating and it is great to know that we have supported your financial needs whilst offering an exceptional and transparent service.
But we know that all reviews may not be so positive. Where a customer informs us of a problem, we always respond quickly and investigate the query thoroughly, whilst aiming to always achieve the best possible outcome for them.
We always like to hear what our customers have to say, whether that’s good or bad. If you haven’t already, check out our Trustpilot page to read our reviews. At MYJAR we always take on board customer feedback to help shape our service and product and ensure it meets the needs of our customers.