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17th April 2018
MYJAR have taken home a number of prestigious awards in recent years – from the ‘Responsible Lender Award’ at the 2016 F5 Credit Strategy Awards, to the ‘Best Contact Centre Team 2017’ at the Credit Strategy Collections & Customer Service Awards. This year is no different, as we have been shortlisted for not one, but three Credit Excellence Awards.
We are proud to be shortlisted for both ‘Small Responsible Lender of the Year’, ‘Outstanding Conduct in Collections’ and ‘The Best Company to Work For’. We are proud to be shortlisted in all these categories, it supports our culture of caring, our customers we lend to, our customers whose financial circumstances may change and our employees.
We think it’s important to excel in all of these areas, so for our efforts to be recognised by the industry and to be shortlisted for these awards, really means a lot.
Small Responsible Lender of the Year
This award recognises how companies operate ethically. Responsible lenders always ‘treat the customer fairly’, and act in their best interest, even if that means declining customers when we believe it’s not right for them to take out a loan at that time.
Just being short-listed for this ward signifies that we are making sure that all our communications are completely clear, transparent and easy to understand.
We regularly share financial education tips and saving money tricks on our blog, with the intention of helping our customers and prospective customers further improve their financial situations.
Outstanding Conduct in Collections
In order to earn the ‘Outstanding Conduct in Collections’ award, you need to demonstrate that you are putting the welfare of customers first, especially those who are vulnerable and/or facing financial difficulty.
Here at MYJAR, we take our conduct in collections very seriously, and even contribute financially towards Debt advice charity Payplan. We also have an ongoing partnership with them, which aims to help those who are struggling financially get debt help sooner.
Best Company to Work for
We don’t need an award to know we’ve got the best team there is! From complex projects to pizza nights and biannual company-wide parties, we aim to strike a great balance between work and play, and pride ourselves on our daily planking tournaments.
With a strong focus on development from within, we have multiple examples of high-ranking team members who have been promoted up to management level. We have a management development program, generous benefits and always strive collectively to produce our best work.
The Credit Strategy Awards celebrates innovation and technology, customer service excellence, and ethical lending in the personal finance space. The awards recognise the lenders, savings and investment providers and personal finance specialists that have been market-leading and at the head of the game in the past year.
This year’s awards will be announced on the 17th May at the Grosvenor House Hotel in London.