We were delighted to be announced as the winner of the Responsible Lender Award at the prestigious Credit Strategy F5 awards this week.
The award recognises that we lend to customers responsibly in a fully transparent way while ensuring checks are carried out before lending, and that our customer’s interests are at the heart of everything we do.
The judges commended MYJAR for being, ‘open and frank about our rates and charges, and clearly outlining what a customer will be borrowing, for how long, and how much they will need to pay back’. We believe this is a key factor in why thousands of you have voted via the independent review site, Trustpilot resulting in rewarding us with a score of 9.4 out of 10, as you recognise that you are very important to us.
The Responsible Lender award demonstrates that we not only put our customers first, but also look after their well-being. Our Group Customer Operations Director, Stuart Sykes said: “We are extremely proud to see that our hard work has paid off. Every person in the business has worked tirelessly to ensure our product is the best it can be for our customers. We pride ourselves on being a responsible lender that people can trust.”
The competition for Responsible Lender was tough, with some well-known brands competing for the title. But we came out on top, having also been nominated as a finalist in the category for Best Fintech Lender. This brings the total to shortlisting for 5 awards in the space of just a couple of months. Previous award nominations include Best Customer Outcome and Vulnerable Customer Support Initiative.
Warning: Late repayment can cause you serious money problems. For help, go to moneyadviceservice.org.uk