The MYJAR group companies registered under the Act with are:
|MYJAR IT OÜ||Z3154162|
|Secure Recoveries Ltd||ZA030783|
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
The Data We May Collect From You
We may collect and process information about you in a number of ways:
we collect information about you from third parties, such as, credit reference agencies, (“CRAs”), fraud prevention agencies (“FPAs”) and other organisations, we use this information to check the information that you provide to us;
Data Security and Where We Store Your Personal Data
We do our best to protect the personal and bank data that you have shared with us including, but not limited to, in the following ways:
You are responsible for keeping any passwords that we have given you or you have chosen confidential and they should not be shared with anyone.
Although we give the greatest priority to compliance with data protection and other privacy laws, the transmission of information via the internet is not completely secure. We will do all we can to protect your personal data but we cannot guarantee the security of your data transmitted to our site: any transmission is at your own risk.
We hold your bank and card details securely at all times in compliance with the Payment Card Industry Data Security Standards which require that:
You can read more about the standards that we comply with on the Payments Card Industry website at https://www.pcisecuritystandards.org/
How We Use Your Information and the Data Collected
We use information held about you in the following ways:
Disclosure of Your Information
Information is shared between the members of the MYJAR group who provide administrative support, debt collection and processing services.
We may transfer your data outside of the EEA, but only to countries that have an adequate level of protection in line with the protection afforded to the data in the UK.
We may disclose your personal information to third parties:
In addition to personal and financial information, we may collect information about your computer including your IP address, operating system and browser type.
The Act defines certain personal information as “sensitive”, (e.g. information in respect of racial or ethnic origin, political opinions, religious beliefs, trades union membership, physical or mental health, sexual life, criminal proceedings and the commission or alleged commission of offences).
If you supply us with or we collect any sensitive personal information we will only use it to provide the services that you specifically require.
We may share this information with other companies within the MYJAR Group and third party suppliers in connection with the provision to you of the services that you have requested, to keep our records up to date and for fraud prevention purposes.
The Data Protection Act gives you the right to access information held about you and we will provide you with any information we have about you in accordance with the Act. If you would like us to provide this information please contact us by writing to the address below or emailing us at firstname.lastname@example.org. We may make a charge of up to £10 for this service.
You may ask us to correct or remove information that you think is inaccurate.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you, (before collecting your data), if we intend to use your data for such purposes, or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us by phone on 020 3006 2000, by e-mail at email@example.com, or by writing to us at MYJAR. PO Box 6040, Westcliff-on-Sea, SS1 9TE.
We may use your personal information, or permit selected third parties to use your personal information, to identify and provide you with information about products and services, which may be of interest to you and we or they, may contact you about these.
If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data or you can contact us at any time, (in any of the ways set out above), to tell us that you wish to opt out.
We will tell you when you register to use our services about the way that you can opt out of receiving information about the products and services that we may provide from time to time.
When sending marketing material to you, we will always give you the opportunity to opt out of receiving further marketing. You can contact us at any time, (in any of the ways set out above) to tell us that you wish to opt out.
For further details of our processing of your information, please ensure that you read and understand your loan conditions that form part of the registration process.
Links to Other Websites
We will generally retain your information for as long as is required to provide you with a service.
We will also retain information about you, where appropriate, for statistical analysis, fraud prevention and other legitimate business needs.
If you have chosen to opt out of receiving marketing communications from us (including our selected third parties), we may still need to retain your personal details to ensure our systems reflect your preferences.
We will retain, for a minimum of five years from the end of the relationship, records of all your transactions with us.
You may also contact us by email at firstname.lastname@example.org, you can call us on 020 3006 2000 or use Live Chat on our homepage.
Last updated November 2015
Warning: Late repayment can cause you serious money problems. For help, go to moneyadviceservice.org.uk